General Industry COVID-19 Guidelines

In these unprecedented and uncertain times it may be difficult to navigate the best practices on how to safely operate and reopen your establishment as restrictions are lifted during the COVID-19 pandemic. 

As an industry leader in the POS, Bar, Social Quarters and Charitable Gaming Management industries, we find ourselves in a unique position to provide useful information to your establishment to help you through this time. 

We have developed these suggested guidelines based on the Occupational Safety and Health Administration (OSHA), the Centers for Disease Control and Prevention (CDC), White House Guidelines (Opening Up America Again) and successful implementation efforts at bars, restaurants, and charitable organizations around the country. These guidelines do not replace or take precedence over any federal, state or other regulatory requirements and are only meant to provide a baseline mitigation plan to build upon for your organization's unique needs.

See our full list of COVID-19 Mitigation Resources.

Employers

Screen employees at the beginning of their shift for COVID-19 symptoms. Ask the following:

1. Have you been in close contact with a confirmed case of COVID-19? 
2. Are you experiencing a cough, shortness or breath or sore throat?
3. Have you had a fever in the last 48 hours? 
4. Have you had a new loss of smell or taste? 
5. Have you had vomiting or diarrhea in the last 24 hours?

Ask any employees who display COVID-19 symptoms to leave the premises and advise them to seek medical care.

Conduct Temperature Checks at the beginning of an employee’s shift using a no-touch thermometer. CDC guidance states the minimum temperature that indicates a fever is 100.4 Fahrenheit.

Implement Workplace Cleaning and Disinfection of common and high-traffic areas.

Implement Social Distancing Guidelines, ask others to keep 6 feet apart

Develop and implement policies and procedures for workforce contact tracing in the event an employee tests positive for COVID-19.

Employees

Continue to Practice Good Hygiene:

1. Increase frequency of hand washing. Wash your hands with soap and water for at least 20 seconds.
2. Avoid touching your face.
3. Sneeze or cough into a tissue or the inside of your elbow.
4. Practice routine cleaning and disinfection of frequently used touched surfaces and workstations.

Wear a cloth face covering or mask.

Practice Social Distancing, keep at least 6 feet apart from others if possible.

Follow the guidelines provided by your employer.

Business Process Adaptations  

1. Mitigate exposure in the workplace by implementing social distancing guidelines and modify scheduling.
2. Implement workplace cleaning and disinfection practices, according to CDC guidelines, with regular sanitization of high-touch surfaces at least every two hours.
3. Sanitize all front-of-house contact surfaces including door handles, screens, phones, pens, POS systems, keyboards and other areas of hand contact every two hours, at a minimum.
4. Place hand sanitizer stations on the bar counter top, in entryways, and bathrooms, as well as at cashier stations.
5. Use menus that are disposable or sanitized between each use or display your menu using traditional or digital signage. 
6. Use rolled silverware/napkins stored in sealed bins (gloves should be used by staff while rolling silverware in designated sanitary areas).
7. Sanitize all counter top & tabletop items, including condiments, after each table turns (or use disposables).
8. Sanitize chairs, especially where contact occurs, after each table turns.
9. Do not offer self-serve buffets, condiments on a counter for use by multiple tables, or beverage station re-use.